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CRM / SFA / Helpdesk Case Studies

Desktop Application Development

The client is a Web Solutions & IT Support service provider inUSA. They have over 10 years of experience in software development. They are providing perfect solutions for any technology needs. Some of their services include Business IT Support, Standard IT Support and Web Solutions.

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Customer Relationship Management System (CRM)

A highly reputable local company that provides numerous products, services & solutions to industry in Oman, particularly for the Oil & Gas sector. They support these activities by maintaining fully-equipped facilities including workshops, warehousing and offices as well as a complete distribution network all staffed by personnel who are proficient to package and prepare the appropriate solution for the customer.

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Online Forum Development

Client runs a consultancy and training organisation. The main target audience of the client are the industries who look for cost cutting in addition to running the organisation profitably.

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Online CRM Solutions

The client is a German chemical company and the biggest one in the world. Headquartered inGermany, The Group comprises more than 160 subsidiaries and joint ventures and operates production sites in 41 countries in Europe, Asia, North America andSouth America. For Indian Textile and Chemicals division, the client wanted an application which manages all their Customer Details, Sales Details, Employee Points, Dealer Status and other details. Yukon implemented Yukon CRM customized based on their requirements.

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Sales Tracking Software

The client is a leading chemical manufacturing industry, having multi-location production sites and an R&D centre. They are manufacturing and marketing the chemicals for various types of industries like textiles, leather and agriculture.

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Customer Relationship Management System

The client is the holding company for a wide range of leading international and local brands and businesses, and is recognized and respected for its longstanding contribution to the economic growth of the region.

The Company has its corporate offices inDubaiand Sharjah. The client provides central management services for all the member companies, in the following areas:

Group Strategies and Management support, Project Appraisal, Execution and Management, Finance and Treasury Function,� Management Information Services, Quality System Management,� Marketing Support, Information Technology support, Group Human Resource and Public Relations

Areas of business include:

Automobiles, Travel & Tourism(Sntta), Transportation (Budget Rent-A-Car, Prime Limousine), Logistics, Real Estate

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